Western Power
Site search
Site menu
  • Dropdown Menu
    • Customer service
    •  
    • Residential customers
    •  
    • Business customers
    •  
    • Land developers & designers
    •  
    • Electrical contractors
    •  
    • Local governments
    •  
    • Network projects & your community
    •  
    • Electricity retailers & generators
    •  
    • About us
    •  
    • Safety
    •  
    • Careers
    •  
  • Having accessibiliy issues?

    Customer service

    • Power interruptions
    • Report a problem
    • Make a claim
    • Projects in your area
    • Contact us

    Customer charter

    Our customer charter outlines our service standards and your rights and obligations as a customer.

    Accessibility

    Our Disability Access and Inclusion Plan 2007 - 2010 (PDF 800kb or WORD 276kb) outlines how we will identify and overcome access and inclusion barriers and was developed via consultation with our staff, customers, disability service agencies and the broader community. 

    Home | Corporate information

    Our purpose is to connect people with energy. We build, maintain and operate the electricity network in the south west of Western Australia, bringing power to more than 1.5 million West Australians every day.

    About us

    • Who we are
    • Our purpose and our vision
    • Our network
    • Our place in the electricity supply chain
    • Our customers and stakeholders


    • Our leadership team
    • Corporate governance
    • Our safety and health vision
    • How we are regulated
    • Access arrangement
    • Statement of corporate intent


    • Media statements
    • Technical guidelines & manuals
    • Reports & publications
    • Careers
     

    Sustainability

    • Energy efficiency
    • Strategic Energy Initiative
    • Reporting and assurance

    Environment

    • Environmental programs
    • Environmental partnerships

    Community

    • Community investment

    Education

    • Energy education
    • Plug In Kids website
    • Scholarships
     
     
    Explore our site

    Residential customers

    • Your connection
    • Your meter
    • Solar PV systems

    Business customers

    • Your connection
    • Your meter
    • Solar PV systems
    • Oversized vehicles
    • Fleet and material supply services

    Land developers & designers

    • Application process
    • Small residentials & commercial subdivision
    • Large subdivisions
    • Guidelines and manuals

    Contractors and suppliers

    • Electrical contractors
    • Network contractors
    • Suppliers & tenderers

    Local governments

    • Streetlights
    • Unmetered supply
    • Track your project
    • Moving our equipment
     

    Safety

    • Electrical accidents
    • Trees & powerlines
    • Safety at home
    • Safety outside
    • Safety at work

    Working near powerlines

    • Requesting assistance
    • Buildings & structures
    • Oversized vehicles
    • Dial before you dig

    Network projects & your community

    • Powerline & substation projects
    • Smart grid
    • Underground power

     

    Electricity retailers & generators

    • Retailer connections
    • Metering
    • Generator connections
    • System Management
    • Network access billing

    Corporate information

    • About us
    • Sustainability
    • Community
    • Media statements
    • Careers
     
    Accessibility | Terms and Conditions | Privacy Policy | Freedom of Information
    ABN 18540492861 © Western Power RSS Twitter uTube