New connections

The following information is about the physical connection between the electricity network and a new building or property. 

You need to apply for a new commercial power connection when:

  • setting up a new business (including a small business in a residential area) and require more than 32 Amps three-phase or 63 Amps single-phase
  • moving to premises with no previous commercial power connection
  • developing a commercial or industrial subdivision

To find out if three-phase power is available in your area, contact 13 10 87 or enquiry@westernpower.com.au

How to apply

Type of connection

Action

Current cost

Connect to the distribution network at 33kV or less
Complete the online design and quotation application form with assistance from an electrical contractor.
We will quote you
Connect to the distribution network at 66kV or more. Complete the transmission load application form with assistance from an electrical contractor.

How much will it cost?

Connections are assessed and quoted on a case-by-case basis. However you may be eligible for the subsidised pole-to-pillar rate.

Additional charges may be incurred in the following instances:

Type of fee

Service

Current cost

Network service fee Connect underground consumer mains to pillar $450
Part payment arrangement fee  Charged for changes made by the customer to the normal payment scheme offered.  $550*
Project cancellation fee Charged if the customer cancels or changes the job before construction starts and/or if any design costs are incurred.  $550* plus design costs
Administration fee  An administration fee may also be charged if the job is cancelled or changes are made after construction starts and/or any costs are incurred prior to cancellation or scope change.  $550 plus costs incurred (GST inc on admin only)

*Charges are inclusive of GST

Who is your electricity retailer?

We transport electricity through the network, but do not sell it. You buy electricity from an electricity retailer that manages your account and sends your electricity bill. 


For more information

Contact our customer service centre on 13 10 87 or enquiry@westernpower.com.au

Related links

 

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