Disconnections
There are two types of disconnection – isolation and demolition.
Isolation disconnection
It is sometimes necessary to temporarily isolate your power supply to complete renovations and maintenance work.
This service includes the disconnection and reconnection of power to the property.
Power isolation of standard underground supply may also be performed by an electrician holding current certification for contractor connect changeover.
How to apply
Your electrician, builder or contractor usually applies for this service on your behalf so please check with them before applying.
For a standard temporary power isolation, complete the online network services form.
Should your connection be large or complex you may need to have your request assessed and the service quoted.
If you require our field service crew to undertake other work or remain on-site, please complete a quotation form.
How much will it cost?
|
Service |
Current cost | |
| Business hours | After hours | |
| Isolate a direct metered LV supply (overhead or underground) | $500* | $750* |
| Isolate CT metered LV supply (overhead or underground) | $700* | $1,050* |
| Isolate underground LV supply | $700* | $1,050* |
| Isolate overhead HV supply | $900* | $1,350* |
*Charge is inclusive of GST
Business hours: preferred disconnection and reconnection time fall within our field service crew business hours (8am to 3pm Monday to Friday, excluding public holidays).
After hours: Either preferred disconnection time or preferred reconnection time fall outside our our field service crew business hours
Demolition disconnections
Demolition disconnections must be arranged through your electricity retailer. Before arranging a disconnection, the property owner or tenant (whoever has the electricity account) must finalise their account. If you are using a demolition company, they will usually organise this for you.
Overhead connection
A demolition request will arrange the disconnection and removal of the meter and the overhead service cable.
Underground areas
A demolition request will arrange the disconnection and removal of the metering equipment.
It is the responsibility of the owner to remove the underground cable between the pillar and the building.
Existing CT metering
If the metering installation has a CT (typically large premises) then the property owner needs to:
- Obtain a quotation for CT meter removal by completing an application for relocation/removal of Western Power assets form (PDF 110kb).
- Make arrangements for the removal of the underground consumer mains.
For more information
Contact our customer service centre on 13 10 87 or enquiry@westernpower.com.au
Related links
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